Freedom of Information

Freedom of Information Act Scotland 2002


Welcome to the MacLean Medical Practice General Practitioner’s Publication Scheme. This is a guide to the General Practitioners’ (who practice together) within the partnership/single practice Publication Scheme as required under section 23 of the Freedom of Information (Scotland) Act 2002.

Drs McDougall, MacRae, Phillips, Coles, Jacobs and Oates, of the MacLean Medical Practice


  • Under Section 23 of the Freedom of Information (Scotland) Act 2002 (The Act), a ‘public authority’, which is defined as including General Practitioners, must prepare a publication scheme setting out the information it routinely makes publicly available. The British Medical Association Model Publication Scheme for General Practitioners in Scotland has been approved by the Scottish Information Commissioner who is responsible for promoting and enforcing the Act.  In addition we have to review the scheme from time to time.

This Publication Scheme is a complete guide to the information routinely made available to the public by MacLean Medical Practice.  It is a description of the information about our General Practitioners and Practice which we make publicly available. It will be reviewed at regular intervals and we will monitor its effectiveness. In adopting (or reviewing) our publication scheme, we are required to have regard to the public interest in:

  • Allowing public access to information we hold; and
  • The publication of reasons for the decisions we make.

Freedom Of Information Contact Details: The Model Publication Scheme

Ms Carrie Young
Scottish General Practitioners Committee
British Medical Association
14 Queen Street

Tel: 0131 247 3000
Fax: 0131 247 3001

Copies of the scheme as adopted by a practice/general practitioner should be obtained directly from that practice.

Practice information under the scheme

Our General Practice has formally adopted the British Medical Association Model Publication Scheme for General Practitioners in Scotland and for all enquiries relating to practice information which is contained in this scheme please contact:

Michelle Fitzpatrick
Practice Manager
30 Gilmour Street
G76 0AT

0141 451 0670


If you have any comments about the operation of the Publication Scheme, or how we have dealt with your request for information from the Scheme, please write to:

Dr Valerie McDougall
30 Gilmour Street
G76 0AT

Senior Partner
0141 451 0670

If we are unable to resolve any complaint, you can complain to the Scottish Information Commissioner who oversees the Act and whose contact details are below.  From 1 January 2005, when the general right of access comes into force, there will be a formal appeal mechanism to deal with situations where information is withheld.  Further details on this will be available on the Commissioner’s website at before this date.

FOI enquiries should be addressed to:

Kevin Dunion OBE
Scottish Information Commissioner
Kinburn Castle
Doubledykes Road
St Andrews
KY16 9DS

Tel: 01334 464610

Your rights to information

  • The Freedom of Information (Scotland) Act 2002 recognises that members of the public have the right to know how public services are organised and run, how much they cost and how the decisions are made.
  • From January 1st 2005 the General Practice will be obliged to respond to requests about recorded information that it holds.  The Act creates a right of access to that information, subject to certain exemptions listed in the Act.
  • New environmental information regulations will be introduced in January 2005. These will enable similar access to environmental information as under the Freedom of Information (Scotland) Act 2002.
  • Under the Data Protection Act 1998, you are also entitled to access your clinical records or any other personal information held about you and you can contact Michelle Fitzpatrick, 30 Gilmour Street, Eaglesham, Glasgow G76 0AT to do this.

How is the information made available?

The information within each Class is available in hard copy. 

Other formats/accessibility of information

Where possible the practice will take all reasonable steps to endeavour to meet requests to provide information in accessible formats.

Classes Of Information

Section 23(2)a of The Freedom of Information (Scotland) Act 2002 states that a publication scheme must specify the classes of information which authorities publish or intend to publish under the scheme. The Scottish Information Commissioner has clarified in guidance on publication schemes (under paragraph 6) that ‘class’ can be defined as ‘a group of information having one or more common characteristics, such as the subject or source of origin.’ The Scottish Information Commissioner’s guidance also notes that ‘a class of information is not the same as the actual documents which will appear in the class, although in certain cases it is possible that a class will only contain one document.’

All information at the MacLean Medical Practice is held, retained and destroyed in accordance with NHS guidelines. Our commitment to publish information excludes any information which can legitimately be withheld under the exemptions set out in the Freedom of Information (Scotland) Act 2002. Where individual classes of information are subject to exemptions, the main reasons for this relate to the protection of commercial interests and personal information under the Data Protection Act 1998.  Consequently, we may withhold information if its disclosure would breach confidentiality or seriously prejudice the commercial interests of any person or organisation.  We may also withhold information which is personal information under the Data Protection Act 1998. In these cases, we will indicate why the information is being withheld.  If you wish to complain about information which is being withheld from you, please read the Complaints section below and also refer to the previous ‘Feedback’ paragraph in this Model Publication Scheme, as this gives the contact details of a senior person in the practice who has overall responsibility for the operation of the scheme. This applies to all Classes within the Publication Scheme.

The information in this Scheme is grouped into the following classes: 

1. Who we are

Details of the practice, organisational structures, key personnel and how we fit into the NHS.

The NHS is a very large part of the public sector.  A full list of local General Practices can be found on Greater Glasgow and Clyde NHS Board website The MacLean Medical Practice provides  general medical services  for the geographical area of postcodes G44 and parts of G42, G46, G76 and G77

2. Our services

The range of services we provide under contract to the NHS  and the standards we follow in delivering services to patients.

include, where they apply, child health surveillance, contraceptive services, maternity medical services, minor surgery services, obstetric services, community paediatrician, audiology,  health promotions clinics (such as well man and well woman clinics), disease management clinics, immunisations, cervical cytology, etc.

• some services may involve information sharing (e.g. child protection conferences) with other agencies, and outline practice policy on data protection and the protocols that the practice has agreed with other agencies about information sharing arrangements.

More information is available and set out in the Practice Leaflet

  • This practice provides primary medical services to the standard laid down in the NHS (General Medical Services Contracts) (Scotland) Regulations 2004 and the range of services we provide are contained within the Practice Leaflet
  • This Practice participates in the Quality and Outcomes Framework established under the new GMS contract which was introduced on 1 April 2004, and which includes target payments for immunisation and cervical screening.

3. Financial and funding information

    We make no charge for NHS services.

4. Regular publications, promotional and advisory leaflets

Guidance and information leaflets produced by the practice and available for patients and/or the general public, for example our Practice Leaflet 

5. Complaints

 Policies, procedures and contacts for complaints, are contained in our Practice Leaflet

6. Our policies and procedures

General policies and procedures in use within the practice and appropriate policies which inform decision making processes within the practice which are of importance to the public. These  include, but are not restricted to, data protection, prescribing and prescription, health and safety.  We make changes to our services on the basis of instructions received from the NHS Board.

Cost of Information

For the most part, we will charge you only for hard copies or copying onto media (e.g. CD ROM). Some information is available free, but in some cases there may be a charge. The charges will vary according to how information is made available. Charges are as follows:

  1. Via the General Practice website and/or NHS Board websites  – free of charge, although any charges for Internet Service provider and personal printing costs would have to be met by the individual.
    For those without Internet access, a single print-out as on the website would be available by post from Michelle Fitzpatrick or by personal application at the MacLean Medical PracticeHowever, requests for multiple printouts, or for archived copies of documents which are no longer accessible or available on the web, may attract a charge for photocopying and postage.  We will let you know the cost and charges that will have to be paid in advance. We will not provide printouts of other organisation’s websites.
  2. Leaflets and brochures on services we offer to the public will be provided free of charge.
  3. where information is available subject to a fee, such as the charge per sheet of photocopying the fee will be advised.  The practice will, wherever possible, let people making the request for such information know in advance how much a document would cost, taking into account any total copying charges for the document. The charges will be reviewed regularly and this scheme updated.

Useful Resources

Web sites:

This is the web site of the Scottish Information Commissioner.

This is the web site of the Information Commissioner.

This is the Scottish Executive Freedom of Information web site.

This is the NHS Scotland Confidentiality and Data Protection web site.


  • Comprehensive information on the General Medical Services contract, including contract documentation can be found at the Scottish Executive Health Department Pay Modernisation website

  • Comprehensive information on the General Medical Services contract, including contract documentation can be found on the following BMA web pages: 


Material available through this Publication Scheme is subject to the General Practice’s copyright unless otherwise indicated. Unless expressly indicated to the contrary, it may be reproduced free of charge in any format or medium provided it is done so accurately in a manner which will not mislead. Where items are re-published or copied to others, you must identify the source and acknowledge copyright status. This permit does not extend to third party material, accessed through the scheme. Some material we include in our scheme may be the copyright of a third party.  Our rights to hold and use such material do not extend to others.  You must obtain authorisation from the copyright holder(s) concerned if you wish to copy or reproduce such material.

The Queen’s Printer for Scotland has prepared guidance for public authorities on copyright.  The guidance is aimed at Crown bodies but also covers other types of authorities. It is available at:

For HMSO Guidance Notes see or alternatively  these may be accessed via

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